Grey Foldable Pet Steps – Approx. 37 × 58 × 49.5 cm

Delivery information

Fast & Free Shipping

Easy Bargains offers free express shipping Australia-wide and free standard shipping worldwide on every order, with no minimum spend required. Orders are sent through reliable, trackable courier services and delivered directly to your door.

Shipping Within Australia

All Australian orders receive free express shipping.

Estimated delivery time: 2–5 business days. Some metro orders may arrive as soon as the next business day.

International Shipping

All international orders receive free standard shipping.

Estimated delivery time: 2–15 business days. Faster international express shipping may be available at checkout for an additional cost.

Global Delivery Coverage

We ship to most countries worldwide. Available shipping methods and estimated delivery times will be displayed at checkout based on your location.

Order Processing

Orders are processed within 24 hours, Monday to Friday. Tracking information is generally emailed within 1–3 business days of placing your order.

Delivery times are estimates. Occasionally, delays may occur due to courier or logistical circumstances outside our control.

If your order has not arrived within 20 days of dispatch, please email us and our team will investigate it for you.

Returns & replacements

At Easy Bargains, your satisfaction is our top priority. That’s why we offer a 30-day money back guarantee on eligible items. If you’re not completely happy with your purchase, you may request a return or refund within 30 days of receiving your order. To qualify, the item must be unused, in its original condition and packaging, and accompanied by proof of purchase such as your order number or receipt. Some items, such as personal care or hygiene products, may not be eligible for return due to health and safety reasons. These exclusions will be clearly noted on the product page.

To start a return, simply contact our support team at info@easybargains.com.au within 30 days of receiving your order. Please include your order number and the reason for your return. We will provide instructions and the appropriate return address. Once we receive and inspect the returned item, we will process your refund to the original payment method within 5 to 10 business days. Please note that customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect. For your protection, we recommend using a tracked shipping method for all returns, as we cannot guarantee receipt of items without tracking.

If the item is defective, please kindly send an image or video of the item in your email. This will help us speed up the process and resolve the issue as quickly as possible.

For damaged items, please provide the following:

1. If only the inner item is damaged: Clear photos/videos of the damaged item.

2. If both the outer packaging and inner item are damaged: Clear photos/videos of both the outer packaging and inner item damage.

Refunds will be issued back to the original payment method once the returned item has been inspected and approved. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

For customers located in Australia, this return policy is provided in addition to your rights under the Australian Consumer Law (ACL). Under the ACL, you are entitled to a refund or replacement for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this policy excludes or restricts any rights you have under the ACL.

For international customers, we are committed to providing a fair and supportive return experience. This 30-day money back guarantee applies to all orders worldwide. If there is any issue with your order, such as receiving the wrong item or a product that arrives damaged, please contact us and we will work with you to resolve the issue quickly and professionally.

If you have any questions about this policy or need assistance with a return, please reach out to our customer support team at info@easybargains.com.au. We’re here to help.